Back to How-To Guides
Configuration User Management

User Management

Create and manage user accounts with role-based access control

Easy 5-10 minutes

Overview: User Management in Backup Manager

Backup Manager includes a role-based access control (RBAC) system that allows you to create multiple user accounts with different permission levels.

Available User Roles:

Role Description Permissions
Admin Full system access All features, user management, system settings
Operator Device & backup management Add devices, run backups, view logs, no user management
Viewer Read-only access View dashboards, reports, and logs only

Why Use Multiple Users?

  • Security: Limit access based on job responsibilities
  • Accountability: Track who made changes
  • Compliance: Meet audit requirements for access control
  • Delegation: Allow team members to perform their tasks

Step 1: Navigate to User Management

Access the User Management page from the sidebar menu.

How to Access:

  • Click on Settings in the sidebar to expand the submenu
  • Click on User Management to open the page

Page Features:

  • Add User: Button to create a new user account
  • Users Table: List of all users with their details
  • Actions: Edit and delete buttons for each user

Note: Only users with the Admin role can access User Management.

Step 2: View Existing Users

The users table displays all system users with important information.

Table Columns:

  • Username: The login name for the account
  • Email: Contact email address (optional)
  • Role: Permission level (Admin, Operator, Viewer)
  • Status: Active or Inactive
  • Last Login: When the user last logged in
  • Created: When the account was created
  • Actions: Edit and delete buttons

Status Indicators:

  • Active: User can log in and use the system
  • Inactive: Account is disabled, user cannot log in

Step 3: Add a New User

Create a new user account by clicking the "Add User" button.

To Add a User:

  • Click the Add User button
  • A modal dialog will open for user configuration

Required Fields:

  • Username: Unique login name (letters, numbers, underscores)
  • Password: Minimum 8 characters (secure password recommended)
  • Role: Select the appropriate permission level

Optional Fields:

  • Email: Contact email for the user
  • Account is active: Checkbox to enable/disable the account

Step 4: Configure User Details

Fill in the user information in the Add User form.

Username:

  • Must be unique across all users
  • Use lowercase letters for consistency
  • Examples: jsmith, network_admin, backup_operator

Email:

  • Optional but recommended
  • Used for contact purposes
  • Could be used for password recovery in future versions

Password:

  • Minimum 8 characters required
  • Use strong passwords: mix of letters, numbers, symbols
  • Communicate password securely to the user
  • Users should change their password after first login
User details form

Enter username, email, and password for the new user

Step 5: Select User Role

Choose the appropriate role based on the user's responsibilities.

Admin Role:

  • Full access to all features
  • Can manage users and system settings
  • Can view, add, edit, delete all resources
  • Best for: IT administrators, system owners

Operator Role:

  • Can manage network devices
  • Can run backups and restores
  • Can view dashboards and reports
  • Cannot manage users or system settings
  • Best for: Network engineers, NOC staff

Viewer Role:

  • Read-only access to all pages
  • Can view dashboards, logs, and reports
  • Cannot make any changes
  • Best for: Auditors, managers, helpdesk staff

Step 6: Set Account Status

Control whether the account is active and can be used to log in.

Account is active:

  • Checked (default): User can log in immediately
  • Unchecked: Account is disabled, login attempts will fail

When to Disable Accounts:

  • Employee has left the organization
  • Temporary suspension pending investigation
  • Account created for future use
  • Security incident response

Tip: Disable accounts instead of deleting them to preserve audit history.

Step 7: Save the User

Save the new user account.

To Save:

  • Review all entered information
  • Click the Save User button
  • The modal will close and the user appears in the table

After Saving:

  • The user can log in immediately (if active)
  • Communicate credentials securely to the user
  • The new user will see features based on their role

Validation:

  • Username must be unique
  • Password must be at least 8 characters
  • Role must be selected

Step 8: Edit an Existing User

Modify user details, change roles, or update passwords.

To Edit a User:

  • Find the user in the table
  • Click the Edit button (pencil icon) in the Actions column
  • The edit modal opens with current settings

You Can Modify:

  • Email address
  • Password (leave blank to keep current password)
  • Role assignment
  • Active status

Note: Username cannot be changed after creation. To change a username, create a new account and delete the old one.

Step 9: Delete a User

Remove a user account from the system.

To Delete a User:

  • Find the user in the table
  • Click the Delete button (trash icon) in the Actions column
  • Confirm the deletion when prompted

Important Considerations:

  • Deletion is permanent and cannot be undone
  • Consider disabling the account instead of deleting
  • Audit logs may reference the deleted user
  • You cannot delete your own account
  • At least one Admin account must exist

Best Practice: Disable accounts instead of deleting them to maintain audit trails.

Delete user button

Click the Delete button to remove a user account

Best Practices for User Management

Security Recommendations:

  • Principle of Least Privilege: Assign the minimum role needed
  • Strong Passwords: Enforce complex passwords (12+ characters)
  • Regular Audits: Review user accounts periodically
  • Prompt Deactivation: Disable accounts immediately when users leave
  • Unique Accounts: Never share login credentials

Role Assignment Guidelines:

  • Admin: Only for IT administrators who need full control
  • Operator: For engineers who perform day-to-day operations
  • Viewer: For anyone who only needs to view information

Account Lifecycle:

  • Create accounts when onboarding new team members
  • Review and adjust roles when responsibilities change
  • Disable accounts when employees leave or change roles
  • Delete only when absolutely necessary (prefer disabling)

Documentation:

  • Maintain a list of who has access and why
  • Document role assignments for compliance audits
  • Keep records of account changes
User management best practices

Proper user management ensures security and accountability

User Management Complete!

You now know how to create, manage, and secure user accounts in Backup Manager. With role-based access control, you can ensure team members have appropriate access to perform their duties while maintaining security and accountability.

Configure Email Alerts Backup Devices